M365/O365 CUSTOMER SERVICE AND TECHNICAL SUPPORT
OMANFIL INTERNATIONAL MANPOWER DEVELOPMENT CORPORATION
Longueuil, Quebec, Canada
CAD 2,600.00 - 3,100.00 per month
This job has already expired. These job details are for viewing purposes only.
Vacancies 10
Last Job Ad Activity: Sep 09, 2022
Apply Until: Oct 08, 2022
Job Description
- Carry out all other related tasks per the job’s evolution and departmental needs.
- Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365;
- Lead customers through service configurations;
- Provide a very high customer service level;
- Deliver and follow up on problem resolutions and customer satisfaction;
- Proactively and comprehensively document customer issues in ticketing systems;
Qualifications:
A minimum of 2 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Computer Science/Information technology or similar fields.
- Excellent English skills, both oral and written, are essential. Applicants will be requested to undertake a brief English oral evaluation as part of their online application process.
- At least 2 yrs experience as a customer service and technical support of M365/O365 (Office 365 or Microsoft 365) and services.
- M365 Fundamentals Certification is a BIG PLUS
Principal / Employer
Dotemtex International
Principal / Employer Address
370, Chemin Chambly, suite 300, Longueuil (Québec) J4H 3Z6
DMW Registration / Accreditation No.
10376438
Placement Fee
This job has no placement fee.
DMW License No:
POEA-093-LB-072910-PA
Address:
2ND FLOOR RODEO BUILDING 802 KM 18 WEST SERVICE ROAD SOUTH SUPERHIGHWAY PARANAQUE, PARANAQUE CITY, Metro Manila, Philippines