Job Description
- Assist guests in a courteous and professional manner.
- Understand the service needs of the guests, including asking questions of the guests to better understand their needs and preferences of the guests.
- Let guests know and learn about their accommodations, services, and area attractions
- Use the measuring system to prepare drinks for guests according to specific recipes.
- Ask guests for payment methods, assign rooms, and assign room keys in accordance with property policies and procedures.
- Handle all check-out procedures including express check-out, resolve any disputed charges, settle accounts, retrieve room keys, and collect guest comments.
- Provide information to guests about hotel services, facility hours of operation, and local events.
- Follow up with customers to ensure their requests are met and issues resolved.
Job Qualifications
- A minimum of 2 year(s) of working experience is required.
- Candidates must be at least a high school graduate.
- Bar experience and basic alcohol knowledge preferred
- At least 2 years of cocktail-making experience.
- Ladies must be 165cm tall or above.
- Men need to be 175cm tall or above
Principal / Employer
Sheraton Grand Macao
DMW (formerly POEA) Registration / Accreditation No.
10141188
Principal / Employer Address
MacaoEstr. do Istmo, 伦敦人
Placement Fee
Please be reminded that as per DMW (formerly POEA) regulations, the placement fee is up to a maximum of one (1) month's salary.
Agency Details
Ikon Solutions is a full service overseas recruitment agency that specializes in recruiting personnel from the Philippines, particularly for the hospitality, medical, construction, oil & gas and other service industries. Our mission is to be a leader in the industry, assisting both employers and jobseekers by understanding and responding to their needs. We pride ourselves in our strong ethical beliefs and are lead by the principles of integrity, honesty, mutual respect, and teamwork. Our success is based on cultivating long-term relationships.