Cargo Reservations & Customer Service Executive
BENCHSTONE ENTERPRISE INCORPORATED
Dammam, Eastern Province, Saudi Arabia
No salary information is indicated for this ad.
Vacancies 2
Last Job Ad Activity: Feb 05, 2025
Apply Until: Mar 06, 2025
Job Description
- • Handles Cargo Reservations and Planning - - Prepares air cargo bookings and plan accordingly based on revenue and capacity - Coordinate with Inside Sales or sales manager regarding prioritization of bookings -
- - Answer calls and enquiries in a consistently courteous and efficient manner
- - Proactively offer solutions to all internal and external customers
- - Maintain good relationship with cargo agents (customers), GSA staff, ground handling agents and airline principals
- - Provide timely and quality service to issues raised by every customer to avoid complaints
- - Pro-actively send emails to customers for any shipment delays or service failures
- - Ensure to provides customers with up to date products, pertinent tariff rates, flight schedules, promotions and services of represented airline
Qualifications:
A minimum of 3 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Business Studies/Administration/Management; Mass Communications or similar fields.
- at least 3-5 years of experience as Cargo Reservations Agent in an international airline, GSSA, consolidator or freight forwarder
- • Preferably with IATA Basic Cargo training
- • Proficient in the English language both oral and written
- • Team player, pro-active, self motivated and enthusiastic individual
- • Proven ability to negotiate and communicate at all levels
Principal / Employer
Air Logistics Group
Principal / Employer Address
Al-Barrak Tower P.O. Box 3682 Dammam - Saudi Arabia
Placement Fee
Please be reminded that as per DMW (formerly POEA) regulations, the placement fee is up to a maximum of one (1) month's salary.
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
DMW (formerly POEA) License No:
POEA-043-LB-030420-R
Address:
2nd Floor, 2687 Arellano Street, Pablo Ocampo, Malate, Manila, Metro Manila, Philippines
Company Profile: https://benchstone.workabroad.ph/profile/agency/2140/benchstone
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